G0lf Strength T & C’s
1. Payment and Billing:
Class Fees:The fees for our group exercise classes are as advertised on our website, booking platform, or other promotional materials. We reserve the right to change our fees at any time, with reasonable notice provided to existing members/participants.Payment Method:We utilise GoCardless to securely process direct debit payments. By providing your bank account details, you authorise PH Therapy Ltd to collect payments for your classes through the GoCardless system.Payment Due Dates:Payment for single classes, weekly subscriptions or monthly subscriptions will be initiated via GoCardless on [specify, e.g., the day of booking, in advance of the month, on a specific date]. You will receive notification from GoCardless regarding upcoming payments, as per their terms and conditions. Recurring Payments (if applicable):If you sign up for a recurring subscription, you authorise us to automatically collect payments via GoCardless on a weekly or monthly specify basis until you cancel your subscription according to our cancellation policy. Your payment schedule and mandate details will be managed through GoCardless.GoCardless Terms:Your use of GoCardless is subject to their own terms and conditions and privacy policy, which we encourage you to review. [Consider adding a link to the GoCardless terms if you deem it appropriate].Failed Payments:In the event of a failed payment through GoCardless (e.g., insufficient funds), you will be notified by GoCardless and PH Therapy. We reserve the right to suspend your access to classes until the outstanding payment is resolved. Additional charges may apply for failed payments, as per GoCardless's or our policies. Taxes:All fees are [specify if taxes are included or excluded]. If applicable, VAT or other taxes will be included in the total amount processed through GoCardless.
2. Cancellations:
Participant Cancellations:To receive a [full/partial] refund or credit for a cancelled class, you must notify us at least [specify timeframe, e.g., 24 hours, 12 hours] prior to the scheduled start time of the class. Cancellations made with less than [specify timeframe] notice may result in forfeiture of the class fee or deduction of a class credit. [Specify any specific cancellation procedures, e.g., how to cancel - through the booking system, by email, by phone].Our Cancellations:We reserve the right to cancel a class due to unforeseen circumstances (e.g., instructor/exercise physiologist illness, low enrollment, facility issues). In the event of a class cancellation by us, you will be offered [specify options, e.g., a full refund, a class credit, the option to reschedule]. We will make reasonable efforts to notify you of any cancellations in advance.
3. Lateness:
Participant Lateness:Please aim to arrive 5 minutes before the scheduled start time of the class to allow for check-in and preparation. While we will make reasonable efforts to accommodate late arrivals, entry may be refused if you arrive more than 10 minutes after the class has started, as it may disrupt the class flow and could be unsafe. No refunds or credits will be given for late arrivals who are refused entry.Instructor/Exercise physiologist Lateness:While we strive for punctuality, occasional unforeseen circumstances may cause a slight delay in the start of a class. We will make reasonable efforts to inform participants of any significant delays.
4. Refunds:
General Refund Policy:Refunds will only be issued in accordance with our cancellation policy (section 2) or as required by law.No Refunds for Missed Classes:We generally do not offer refunds or credits for classes that you have booked but fail to attend without providing the required cancellation notice.Refund Processing:Approved refunds will be processed within [specify timeframe, e.g., 7-10 business days] using the original payment method.Exceptions:Any exceptions to this refund policy will be at the sole discretion of PH Therapy Ltd.
5. Health and Safety:
Physical Condition:By participating in our classes, you acknowledge that you are in adequate physical condition to participate safely. You are responsible for consulting with your doctor if you have any concerns about your fitness level or any pre-existing medical conditions.Disclosure of Medical Conditions:You agree to inform the instructor of any relevant medical conditions, injuries, or limitations prior to the start of each class.Following Instructions:You agree to follow the instructions provided by the instructor during the class. If you feel any pain or discomfort, you should stop immediately and inform the instructor.Personal Belongings:We are not responsible for any loss or damage to your personal belongings brought to the class.
6. Conduct:
Participants are expected to conduct themselves in a respectful and appropriate manner towards instructors and other participants. We reserve the right to refuse participation to anyone whose conduct is deemed disruptive or inappropriate.
7. Intellectual Property:
Any choreography, music, or other materials provided during the classes are the intellectual property of PH Therapy Ltd and may not be copied or distributed without permission.
8. Limitation of Liability:
To the maximum extent permitted by law, PH Therapy Ltd, its instructors, exercise physiologists and employees shall not be liable for any injury, loss, or damage to personal property arising out of or in connection with your participation in our group exercise classes.
9. Changes to Terms of Service:
We reserve the right to modify these Terms of Service at any time. Any changes will be posted on our [specify where changes will be posted, e.g., website, booking platform] and will be effective immediately upon posting. Your continued participation in our classes after any such changes constitutes your acceptance of the new Terms of Service.
10. Governing Law:
These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales.
11. Contact Us:
If you have any questions or concerns about these Terms of Service, please contact us at info@pandhtherapy.co.uk.
As part of your registration, you may be asked about your preferences for receiving marketing communications from PH Therapy Ltd, including our email newsletter.
If you consent to receive our newsletter, we will use your email address to send you updates and promotional material. You have the right to change your marketing preferences or unsubscribe from our newsletter at any time. You can do this by using the "unsubscribe" link found in our email communications or by contacting us directly at info@pandhtherapy.co.uk.